Real estate development is a multi-billion-dollar industry that has run on fragmented data, manual processes, and gut instinct for decades. Prophetic is changing that. We're building the AI-native platform that enables homebuilders, developers, and investors to find, analyze, and act on land opportunities from a single system — powered by proprietary technologies that process billions of data points across all 50 states. We are the market leader in our space, and our customers don't just use the product — they love it. We're not making teams more efficient. We're changing how they operate.
Prophetic is scaling fast — demand is outpacing our ability to hire, and we're just getting started. This is a once-in-a-lifetime team: sharp, low ego, deeply collaborative, and obsessed with building the best product in the industry. Come disrupt an industry with us.
You own the relationship with mid-market to enterprise homebuilder and developer accounts. The Account Management team is the backbone of customer success — you're responsible for growing your book of business, ensuring customers realize ROI, and identifying expansion opportunities. You'll join a growing AM team.
You'll conduct onboarding sessions, run quarterly business reviews (QBRs), track adoption metrics, and work with sales to ensure customers are on the right plan. Your first 90 days: onboard new enterprise accounts, establish a QBR cadence, and identify your top expansion opportunities.
This role scales. You're building a function alongside a growing team.
Own the full customer lifecycle for a book of enterprise accounts. From the moment sales closes a deal, you take the handoff — run an internal huddle with the AE, send the intro email, schedule the external handoff call, configure account access, and lead onboarding. You own health, expansion, retention, and renewal from day one.
Lead hands-on onboarding and training — often in person. Fly out to enterprise clients and sit with their land acquisition teams division by division. Walk them through our platform and tools in their actual markets. Run refresher trainings when teams need it. The in-person touch is what drives adoption and stickiness.
Become a product expert and strategic advisor to your accounts. You're not just checking in — you're helping clients use our AI tools and data layers to source real deals. You help land acquisition teams find opportunities they wouldn't find without Prophetic.
Drive expansion revenue by geography. When clients start searching outside their licensed areas, that's your signal. You identify expansion opportunities, lead the conversation, and close geography expansions and tier upgrades. AMs at Prophetic regularly run expansion deals that in other companies would be handled by sales.
Own renewals and fight churn proactively. Run campaigns for at-risk accounts — demonstrate ROI, re-engage underutilizing divisions, and right-size accounts to the correct tier. You're not waiting for renewal date; you're building the case all year.
Work cross-functionally with engineering and product. You are the voice of the customer internally. Submit feature requests, work with internal teams on data accuracy issues, and advocate for what your accounts need on the product roadmap.
Build and refine the onboarding and enablement playbook. Design pre-onboarding questionnaires, create account plans, document workflows, and build repeatable processes as the team scales. You're expected to help systematize what works — not just run your own book.
Travel to client sites. In-person onboarding is a core part of the role — especially for national enterprise deployments across multiple divisions.
These four themes are how we think, build, and lead.
Prophetic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
